Refining the Business Case and Risks

Overview

*

When setting up, and particularly while running, the project, it is all too easy to concentrate on what is being done and how it is to be done, while ignoring why it needs to be done. The Business Case states why the work is being done, and as such is a crucial element of the project.

*

It is also important to anticipate any problems or threats to which the project could be subject so that appropriate actions can be taken to deal with them.

Context

The process takes the Outline Business Case from the Project Directive and the Project Plan that shows the resource requirements. From these the activities of the process produce a refined Business Case that is later incorporated into the Project Foundation Document. It also expands on risks in the Project Directive, plus any extra risks found since, and produces a Risk Log.

Process Description

This process involves creating and refining the Business Case. The objectives of this process are to:

*

Refine the Business Case in the light of what is now known about the project

*

Add to the Risk Log any extra problem or threat to which the project may be subject

*

Modify the Project Plan in the light of any risk exposure activities.

In order to achieve these objectives, various steps have to be undertaken.

For the Business Case:

*

Check whether recent external events have affected any of the benefits quoted in the Business Case held within the Project Directive

*

Check whether the programme, corporate or strategic objectives which this project is expected to address are still likely to be achievable in light of the information gained so far during Project Kick Off

*

Re-quantify the benefits where appropriate, and identify any disadvantages which might arise from the project's completion

*

Establish whether any additional business benefits have become apparent

*

Calculate and/or refine the cost elements based on the Project Plan and the latest information regarding the likely operational and maintenance characteristics of the project's deliverables and outcomes

*

Refine or calculate the financial case, and re-cast the investment appraisal where appropriate.

For the Risk Log:

*

Identify any business risks which may impact the project

*

Assess the likelihood of each business risk occurring within this particular project

*

Assess the impact on the project if it does occur

*

Identify possible courses of action to ameliorate the business risk to an acceptable level.

For the Project Plan:

*

Evaluate the cost of the resolution actions against their value in alleviating the business risk

*

Add these to the Project Plan and/or the Next Stage Plan [NB. This will involve an iteration back through Planning a Project and possibly a re-visit to the Business Case elements.]

*

Prepare any appropriate contingency plans for inclusion in the Project Plan.

There will be a step of balancing the agreed benefits with the identified costs and risks in order to make a final decision on project viability. If the steps listed above identify any changes which have a fundamental effect on the Business Case, the Project Board will need to be informed as early as possible, since they may need to escalate the issue to corporate or programme management.

Where the project is part of a programme, identified risks must be fed to the programme support office.

Responsibilities

The Project Manager is responsible, assisted, where appropriate, by the project support roles, and advised by those with project assurance responsibilities. The Project Manager should discuss the Business Case and risks with the Project Board informally before presentation in the Project Foundation Document.

Information Needs

Management information

Usage

Explanation

Project Directive

Input

Contains high-level views of the anticipated Business Benefits and risks as identified in Pre Project Preparation

Project Approach

Input

Will contain information about the way the work is to be conducted and could provide input to both Business Case and risk analysis

Risk Log

Update

Add any identified new risks. Modify with details of any changed risk

Project Plan

Update

Updated with any significant extra activities to counter risk exposure

Business Case

Output

Extract from the Project Directive and update with the latest (more detailed) information

Key Criteria

*

Are the risk avoidance costs commensurate with the costs implicit in the ' threats?

*

Is it reasonable that the benefits claimed can be achieved by the anticipated project deliverables and outcomes?

*

Is the information in a form that is understandable by the Project Board?

*

Are plans in place/to be created by which the Users of the products will realise the benefits?