Overview
Changes
and adjustments to the project need to be made in a considered and rational
way, even when they appear to be sufficiently manageable to be absorbed within tolerance.
Context
The
process is triggered by the identification of a deviation and instigates corrective
action. Input may be needed from other members of the Project Management
Team.
Process Description
The
objective of this process is to select, and (within the limits of the stage and
project tolerances) implement actions that will resolve deviations from the
plan. Decisions may be required from the Project Board via Giving
Direction. The Project Manager has to decide when to seek the advice of the
Project Board.
In
order to achieve this objective, various steps have to be undertaken. If the
input comes from Examining Project Issues some of these steps may have
been taken in Reviewing Stage Status. The steps are:
|
Collect any pertinent
information about the deviation |
|
Identify the full cause
and effect of the deviation |
|
Identify the potential
ways of dealing with the deviation |
|
Select the most
appropriate option |
|
Where direction from the
Project Board is sought, assemble all information about the problem (it may
already be a Project Issue) plus any recommendation |
|
Update the Stage Plan |
|
Trigger corrective
action. |
Responsibilities
The
Project Manager is responsible, supported by project assurance and
project
support roles, and in consultation with Team
Managers if appropriate.
Management information |
Usage |
Explanation |
Plan deviation |
Input |
The plan problem which requires corrective action |
Input |
This contains details of any Project Issues, Requests for Change or None-Compliances that could be causing deviations from plan |
|
Input |
This contains details of all actions being taken to remedy Issues or Risks. |
|
Updated Stage Plan |
Update |
Amended with the implications of the corrective action selected |
Work trigger |
Output |
Corrective action |
Request for advice |
Output |
Request for advice on corrective action |
|
Have all sensible options
for corrective action been considered? |
|
Is there confidence that
after the corrective action has been taken, the stage and project will still
stay within tolerance? |
|
Were the impacts on
Business Case and risks fully considered? |
|
Has the Stage Plan been
updated to reflect the corrective actions? |